You can reach us by phone, chat or email. Applying won't affect customer's FICO score. I'm glad someone told me about thisprogram. Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods. The item was returned 7 months ago!!! My card number was collected and I was told that $35 dollar payments would be arranged but nothing was deducted from my account. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. Do not bother trying to make purchase from here. Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. So on 3/10/23 I was to have 2 weekly payments deducted. The consumer has no further obligations with FlexShopper. The prior lease referenced by Jason Oakley has been closed another more recent lease was closed as an accommodation to Jason Oakley. I already paid off one item and wanted to order something else. Accept and digitally sign lease agreement to complete purchase. I ended up sending them back because they were the wrong size. I keep getting the run arounds about getting my refund. Those who are against this just don't manage money well, but it is a very flexible way to juggle if you know what needs to be done. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. We apologize for your recent experience at FlexShopper. The Cash Price may be higher than the cash price you would pay if you were to purchase the item directly from the merchant shipping the merchandise on FlexShoppers behalf. Please call our Billing Department today via phone at (855) 353-9289, press 1 and ask the representative to connect you to a supervisor to address the matter. Unlike some of our competitors, we know our shoppers and what you are looking for when shopping rent-to-own products. This company is a complete SCAM! See details. We are here to assist and would appreciate the customer's cooperation with providing a copy of the police/incident report they received when they contacted their police department. Their customer service was awesome and im mad grateful they exist. What is stopping me from ordering from you and then not paying and keeping the item? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. International Association of Better Business Bureaus. Our team of highly trained experts has the knowledge and passion to help. (833) 847-3463 Get a $25 Gift Card! See a selection of top brands and products in that category, as well as deals and sales. I had been emailing ***** directly wondering what was happening with my account. Top 7 Sites Like Stoneberry for Online Shopping [2023] CHARGED CREDIT CARD FOR PAYMENTS 1 YEAR AFTER SALE COMPLETE. Reviewers satisfied with FlexShopper most frequently mention customer Tire Payment Plans | Financing Tires & Wheels Made Easy - Tire I ordered a robot vacuum and and xbox series x bundle and received the vacuum and the xbox controller and head set but not the xbox series x and was charged my first payment. I finally had to get a lawyer and I recommend anyone having issues to do the same. Please note that FlexShopper provides a payment method via weekly leasing payments for a product or items selected by the customer. The customer has no further obligations to **********************. My account still shows active on their website, even though its closed. So i've done a lease to own, so do i still have the 90 day option to pay off original price so i don't have to pay double? FlexShopper ranks 28th among Marketplace sites. (We usually use the term "Lease.") They $#*!ing suck, don't ever buy from them. Sitejabber In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. 2 You will be given a credit for one weekly payment. Called in to speak to a supervisor and Sonia Hu on me. Now I'm told my account is closed and I am not owed any money. Yes they are. I never received my game console, I reached out to them countless times they refused to stop the transaction from coming out of my account! RUN DONT WALK away from this company. Delayed ship times and store pick-ups are not normal circumstance for our company. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Yes! That is the main person that had been working with me during all this complaint and he was roping in *** to help with certain aspects of it; but at no point did I know she was supposed to be the main contact. Are the items brand new that you rent to own? (We usually use the term "Lease.") Reviewers satisfied with FlexShopper most frequently mention customer service, cynthia rodriguez, and billing department. 4 Free delivery offer applies to scheduled delivery on select major appliances, furniture, treadmills, ellipticals, exercise cycles, home gyms and outdoor grills. They also call at least 5 times a day which is harassment. Our goal is to help consumers with bad credit get goods they want through a Lease. I was happy with her service. They exploit those who they feel will not pay before the 90 days and they continue to steal money from those who do pay before the 90 days. All other terms and conditions of your Lease remain in effect. We are happy to update your payment cycle. FlexShopper You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. It was horrible and they just kept taking payments out. 2. Complaint: 19593419I am rejecting this response because: To address the automatic payments being removed. Flexshopper will process payments that don't coincide with pay day and sometimes won't withdraw so they can tell you, you missed a payment and charge a fee. If the item you want is available at another location, and if it is the same merchant, you may be able to resume your application at the new location and complete your lease transaction. FlexShopper Payment Method I have screenshots that were attached to the original request showing that I had been reaching out but with no communication back. Still won't change the address. Gain trust and grow your business with customer reviews. They refuse to provide updated information and also refuse to allow you to speak with a supervisor or provide their information for that matter in order to lodge a complaint at corporate. I have restored your spending limit and you should be able to see this on your portal. Save my name, email, and website in this browser for the next time I comment. Letting customer service know of your financial developments is an excellent way to keep your account in good standing. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. Order some items, called, and requested a return. Email me at *******@gmail.com my lawyer and I are looking for more that have opt out for a class action lawsuit. WebThe Cash Price may be higher than the cash price you would pay if you were to purchase In this case, our investigation has revealed that the customer was provided information on the manufacturers warranty and this item was beyond the 30-day return period. 3 Excluding the marketplace customers that reside in Florida, Texas and North Carolina, the Cash Price is the price we charge for a cash sale of the item (or $50 more than the price the merchant you select charges). Customers can get started leasing with no money out of pocket on most items. WebContact Need Help? FlexShoppers Top 9 Lease-to-Own Electronics in 2019, First, you complete a quick and easy online. Pretty much like every story is on here. READ THE AGREEMENT! I called and told them I wanted to remove my payment methods and they confirmed but continued taking as many payments as they could until my card(s) were maxed out. This happened to me no matter how many times I called and took time out my day to make sure payments came out when they said they would and each time you'll be told something different and they'll never process payments when they say. Please review all emails from the resolutions area and from this BBB complaint. The consumer submitted 4 more orders from 06/10/22 (Apple Watch) to 06/24/22 (Iphone 13, Apple Watch. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. Customer service can make the change once their first payment is made. In September lost job. Rates and terms may also vary depending upon the state where you reside. Thank you for taking the time to bring this to our attention. They are a bad option even if your in a bind an unable to finance elsewhere. JoAnn you are obviously an idiot and CANNOT read. As a result, we have cancelled the membership and issued a full refund for those charges which can take **** business days. FlexShopper carries: With FlexShopper, you can find the perfect screen for your entertainment space, including the new 4K Ultra HD TVs. ending E8B8. He listened through all calls and verified that the communication had been off and that communication had been incorrect. If I could give this company a -100 rating I would. We offer the best brands, including Apple, Dell, Samsung, HP and Lenovo. Our system takes 1-5 business days to post payments. Even if you are struggling with bad credit, we can help. FlexShopper Lease-to-Own | Top Brands & Retailers I guess they will have to send someone to my house to pick it up. We apologize for any miscommunications that occurred with FlexShopper. (We usually use the term "Lease.") All I wanted to do was deactivate my account with these predators, and it was "we'll send your request to the review team", and not, you know, honoring my request right then and there.That being said, there are MUCH BETTER alternatives to Flexshopper, including saving money for a wanted item and buy outright, or going without an item in the first place. I had a problem with my dishwasher and when I went into the website to find who to contact for support I see that they were trying to bill me weekly and and were getting nsf fees each week . Limited metro delivery areas. They will constantly call asking for money that you might not have, or need for other things, likehousing and food. Who's stopping them!?!? Together with our partners, we are making every effort to fill every order as quickly as possible while ensuring the safety of all parties involved due to the pandemic. But this is where it gets interesting upon reviewing the contract. They FRAUDULENTLY draft your bank account on random dates that are NOT in a contract! Message to address your concerns. Monthly draft modifications require payment in advance. WebPlease email customer service at: returns@flexshopper.com. Exactly the same device I was looking for but didn't bought because it was still over 1,000 dollars most places but this company had it and gave me 90 days to pay 710 so I thought it was a no brainer. Most of the products in our marketplace typically dont require any money down and there are no hidden fees. WebFlexshopper informed the customer on at least two occasions to provide a copy of the Finding the perfect item to match you your personal style is a cinch thanks to our incredible inventory. We'd like to better understand the experience you had and resolve all of your concerns. WebCustomer submits a Lease Request in-store via the FlexWallet app, or heads to checkout WebThe good news is that with FlexShopper you have the flexibility to lease-to-own by Web90 million consumers are short on cash and credit. They told me they would not charge me, but did. A total scam, I was declined but they still attempted to take money from my account, then told me I wasn't declined and that I had received the 4 tires I ordered lmao, then told me it was a tire agent issue, I called them & it was the exact same person who kept giving me bogus tracking numbers, fed ex literally told me that the place is a scam, I'm turning them into that scam guy from YouTube, I literally had to close my account to stop them from taking my money. Helpful (0) Nicholas C. on 2/14/20 Because they are going to get your routing number, and take it from your checking account no matter what. But they will reach out to me at a future date. Haven't order because the interest is almost triple what the item was worth. As for ***** being gone from the company or leaving the company I was not informed of anything. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Major appliances include standard size or larger refrigerators, washers & dryers, ranges & ovens, microwaves and dishwashers. They're scammers in America. I believe this company purposely hides balances so they can continue to charge. I spoke to a customer sales associate Garry earlier today. Using Your Tracking Number to Track a Package Online 1 Identify your tracking number in your email or product receipt. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I returned the item within the 10 days, as they requested, to flex shopper. No email, no phone call or letter to alert of a problem. The transit time will vary by delivery address. But its taking responsibility and understanding that your company did not do there part when it came to replacing ***** on my account, when it came to contacting me, when it came to calling me or when it came to just handling this case overall. Milestone ******* c/o ***************** Recovery and Emergent Servicing TELE: **************, I had placed an order in August of 2022. 3. Advertise easy weekly payments on your product pages, cart and checkout to attract customers. Now the stuff i ordered on December 12 is now not going to be here for the Christmas present it was bought for and still haven't been given a date or any information about when i can expect the xbox. The item came and did not Bluetooth as it should. FlexShopper - nationalcreditdirect.com Limited metro delivery areas. In addition, the payment information was removed from the account as requested and Flexshopper will make future outbound calls from Flexshopper. All Rights Reserved.Terms of UsePrivacy PolicyInvestor Relations. Run away from doing business with this company. In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. WebReturns & Refund Policy: If you want to return the product for some reason or have received the wrong item, you can email their customer service at returns@flexshopper.com. RCW 9A.56.096 lists out FlexWallet lets you lease to own qualifying merchandise, including electronics, appliances and furniture, from any major retail store with your smartphone. The Cash Price may be higher than the cash price you would pay if you were to purchase the item directly from the merchant shipping the merchandise on FlexShoppers behalf. My electric bill payment bounced because of it. FlexShopper has furniture for every room in your house. I have even had to file a dispute with my bank to investigate this matter. A letter is the first step towards arbitration. They TOLD me to set up payment arrangements, ignored them, and took out 4 weekly payments in one week anyway! From innovative technology and performance to great design, FlexShopper has everything you need to upgrade appliances and floor care. At one point your payment system starting deducting payments out of the blue and ***** was immediately on top of the issue and roped *** into the communication. BBB Business Profiles may not be reproduced for sales or promotional purposes. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. WebHow Does FlexShopper Work? When they started you could buy an item at market price, you had 90 days to pay it off before you went on a pay double journey. Buy From FlexShopper's USA Online Store - Borderoo If you cannot pay, call them and they will tell you how to return the item. Additional parts, extensive labor and installation charges are extra. There are no hidden fees and easy weekly payments. Currently on hold for over thirty minutes with Deven, waiting for a supervisor. 4. This is "bait and switch". The lease was closed on 03/20/2023, and the payment was posted successfully. Seriously. They are stealing plain and simple. I would avoid this company at all cost. 2022 FlexShopper, LLC. At FlexShopper, we keep on top of the hottest trends to bring you the very best products on the market. FlexShopper I paid my elevtric bill. When ***** left I am sure someone was seeing my emails from September all the way to December.

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