It wasn't and issue until I had to actually create an account. : @ComcastAbbie While I was having this issue, the directions you provided, only worked for that one viewing session. In Settings, select "Subtitles & Captioning." HERE It IS !!!!! Stupid that X-1 and comcast cannot fix this. In the "General" settings. For further assistance could you please send me a private message with your full name and street address? On the show's page, tap the three dots in the upper right-hand corner. I went to settings and clicked. Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: You need to open the Peacock App and then click on Settings. On the show's page, tap the three dots in the upper right-hand corner. If through Peacock please follow these instructions: Im having the same issue. You can decide to disable Caption or customize the feature. Changes lead Cup drivers to moonlight in other forms of racing - NBC Scroll down and tap "Accessibility". I have tried pause and using the left arrow. This worked for me. How to turn on closed captioning comcast remote The closed captioning may be a hidden menu at the bottom of the screen. It can also be helpful if youre trying to watch TV in a noisy place. My husband turns on closed captions so I can sleep and I have to go through all the steps to turn them off when I want to enjoy my shows. Peacock not showing up on LG smart TV, Quick Fix, Slide your finger down on the remote trackpad. If you are using a streaming device like Xbox, then you can as well disable the closed captioning. Related Read: How to buy a closed business? Peacock still doesn't work by this method. How To Display Closed Captions on X1 [ASL] - YouTube On your PC, sign in to your Peacock account through your browser. The consent submitted will only be used for data processing originating from this website. Turn off your close captions by talking to your remote. I can definitely understand the frustration! This will bring up a menu of options. I have the same issue as everyone else, very annoying. Tried Guide, up, down arrows, etc. Additionally, users can try to select videos that are less likely to require captions, such as those with minimal dialogue or those in which the dialogue is spoken clearly. Now I have a Comcast adapter pluggted in and still . It appears to be an XFinity issue. There are other problems as well. Anthony_Infotech. Xumo Play requires a consistent internet connection in order to work properly. Closed Captioning (CC) can now be turned on or off using the Voice Remote. High of 59 . If you're trying to remove the Closed Caption (CC) on Peacock, there are a couple different ways you can do this. http://bit.ly/mrhackioDONATE PayPal: hello@mrhack.iohttps://www.patreon.com/mrhack BUSINESS INQUIRIES hello@mrhack.ioWEBSITE. Trouble is, you have to do it once a video is playing. In your browser window, in the corner on the left, click on an icon, which will be labeled Comments. The text will be yellow if you move over it with your cursor. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. However, to some people closed captions on Peacock can be a nuisance. I also tried the series Yellowstone, and closed caption doesn't work there either. How to ENABLE or DISABLE SUBTITLES in PEACOCK? - YouTube This will bring up a menu of options. I finally got this to work base on an email from Peacock Customer support: Can you please try unplugging your Xfinity device from the power source and unplug your internet router for at least 60 seconds? It will not allow me to go down to where the cc icon is. Thank you for posting your Peacock question here. X1 Box is XG2V2-P. Works with other on demand and streaming channels. If you're watching a program on Peacock with closed captioning and you want to turn it off, there are a few steps you can take. To Turn It On or Off. How to Manage Subtitles for Amazon Prime Video [All Major Devices], How To Watch BBC iPlayer on the Amazon Firestick, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. 2. They work fine everywhere else, such as Tubi, Pluto TV, etc. Like this: Select the B key on your remote to access Accessibility. Hello @user_5ebb18, thank you for reaching out to us through Forums regarding the CC option on Peacock. OK SO I CANT TURN IT OFF ON MY LR TV. If you are one of these people that dont like reading a lot of texts at the bottom of the screen and want to focus 100% on the content, then the option of disabling the closed caption on Peacock is a good idea. With the tip of your finger, pull up the playback options from the bottom of the screen. If you're watching a show on Peacock that has already started and you want to turn off the closed captioning, you can do so by pressing the "Info" button on your remote control. When the service menu comes up, nudge the CC option to CC1. Many people prefer to watch movies through a laptop or PC using a web browser. 1. Under the "Content Settings" heading, find the section labeled "Captions." Such transcription will help in case of poor quality video and audio recordings when shooting with a hidden camera or without using a microphone. You can turn this feature off and on fairly easily. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. Contact Us | Privacy Policy | TOS | All Rights Reserved, I cant change the OFF to ON for Subtitles. 3. Look for a button on your remote control. How to Turn On/Off Closed Captioning or Subtitles on Peacock 2. The customer service team is available from 9 am to 1 am EST. Peacock's website says; "Note: Closed Captions set on the web will only be applied to the following devices: LG, Vizio, Xbox One, Playstation, and watching on the web. If youre watching peacock on a mobile device, you can turn off closed captioning by tapping the CC icon in the bottom right corner of the video player. On your computer, sign in to your Peacock TV account via browser. A recent update to the X1 app fixed this problem, at least for me. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. You can change the audio language as well as subtitles.. And because Peacock TV may suit your preferences, you may find it difficult to buy and start using it, and you may find the subtitle setting a bit tricky, too. Click on a language to turn on. I have tried using the up arrow. Comes into the screen and other options. Acquaint yourself with the extended list of voice commands . No silver button. With the advent of progressive video formats such as mp4, mkv, ogm, its now possible to embed subtitles as a separate stream along with video, audio, etc. If you want to disable or enable subtitles and closed captions before you start streaming on your Peacock account, you can do it from the settings menu. The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Scroll down to the "Settings" section and tap "General." Like closed captioning, DVS was also pioneered by PBS to ensure the widest . Peacock TV is one of the most popular video streaming services owned by NBC. Hey there, @nosyone, we definitely want to get your Peacock app working properly! This is a truly DUMB error. How To Turn Off Closed Captioning On Peacock - Complete Guide Peacock turn off subtitles!!!! Open the Android Peacock TV app and sign in to your Peacock TV account. Extension to customize captions and subtitles on Peacock TV. If you're watching a show on Peacock and you want to turn off the closed captioning, there are a few different ways that you can do so. @user_34a057 Hi there! To turn on audio descriptions, click an option under "Audio", and choose the audio language you want. Swipe up from the bottom of the phone screen (or click anywhere on the screen) to pull up the play option. We and our partners use cookies to Store and/or access information on a device. There is no foolproof way to get rid of closed caption on peacock, but users can employ a few methods to try to minimize its presence. Continue with Recommended Cookies. This will bring up a menu of options. Many Andriod users enjoy Peacock TVs wide range of quality content, but things are different when you need to turn your subtitles or caption on and off. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. First, you must download the Android Peacock TV app from Google Play and sign in to your account. Finally, some video players allow users to adjust the size, color, and position of the closed captioning text; by making the text smaller or less obtrusive, it may be less noticeable. Go to your Android device's Settings. If you press this button, it will cycle through the different closed captioning options. comment sorted by Best Top New Controversial Q&A Add a Comment [deleted] Additional comment actions. JavaScript is disabled. Article | Comcast Business Support ! . Move what to the he left? The most well-known and popular way to stream Peacock amongst users is on their computer browsers. Click left arrow twice left you'll see the orange icon with on box click on it it will turn to off a!!!!! Regardless, even with English-speaking TV shows and movies, you sometimes need written dialog to keep track of whats happening. Suppose youre having trouble using subtitles on Peacock TV after following the steps above. ANSWERED: How do I turn on/off closed captioning on my Xfinity TV However, it might be challenging to keep track of the dialog unless you use headphones. It navigates to the list of shows underneath that instead. How do I remove subtitles from my TV using x finity remote. This video features American Sign Language (ASL) for Deaf / hard of hearing. Also, we ask that you please ensure that Closed Captioning has not been turned on on your actual TV. turn it on or off by hitting the OK button. The same thing is happening to me on my TV. Have you ever tried watching a movie, and the traffic outside is too loud, or someone is making noise in the kitchen? Ed P. said: on cox contour you press the down arrow that opens the pause, fast forward, episode menu at the bottom of the screen. How to turn off closed caption on Peacock on Android devices? How do I disable Closed Caption on Peacock? For example, captions typically indicate the dialogues of people or characters, but in some cases, additional comments can be used to explain some action, complex term, etc. Steady rain in afternoon. 4. For some, it disturbs the watcher who is not used to subtitles being shown on screen. Or show me how to get i. while playing a channel or on-demand program, press down the right to the CC icon and press OK to toggle on/off. I cannot get rid of closed captioning on peacock no matter what. Get Closed Captioning Help from Comcast - Xfinity Support Manage Settings Tap Accessibility, followed by Captions. If you want to adjust your subtitles or closed captioning, you can do so while playing a movie or show on Peacock. How to turn off closed caption on Peacock? | TVsBook In general, subtitles are divided into a couple of types, which you have to learn before you set them up. Here are a few ways to turn off closed captioning on peacock: If youre watching peacock on a web browser, you can turn off closed captioning by clicking the CC icon in the bottom right corner of the video player. All you need to do is find the button in the app interface. Scroll down to the "Settings" section and tap "General." Video playback options will appear at the bottom of the screen. This guide is very useful, At night when my family is asleep and I have to turn down the volume of the TV, that's when subtitles are useful. User interface updated. Android users also enjoy the high-quality content that Peacock TV delivers. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. . To do this, go to the menu in the top right-hand corner of your screen and click on "Settings." If I scroll left I leave the app. When I do this one. i have tried watching Peacock on more than one TV and have the same problem. 3. Select General and proceed to Accessibility Settings. How do I turn on accessibility features like closed captions or audio Please select "On." ), and more. All you need to do with a Roku device is use your remote to access subtitles. Grrrrr. Watching Peacock TV on a Roku device or TV functions the same as any other operating system or device. Looks like there might be some good news! Launch the "iPhone Peacock TV app" and start the content you want to watch. I hate closed caption! It is the only way we can watch our San Francisco Giants games this weekend for some incredibly stupid reason, likely something to do with revenues than it will tank. Pull up the playback options with your finger. Knowing how to turn closed captioning and the subtitles on and off your Peacock account will be a lifesaver if you want to watch your favorite shows and movies in noisy areas or dont have your earphones. I have repeatedly turned them on with the CC balloon, but nothing happens. Depending on the device you are using, this connection can grow unstable at any given time. Stream new movies, hit shows, exclusive Originals, live sports, WWE, news, and more. ), and much more. Remember, you must first download the Peacock TV app from the Google Playstore. How to Turn Off/On Closed Captioning/Subtitles on Xfinity - Aiseesoft Cannot make this work, the only solution I have found is go to viewing options and watch on an service. Nothing seems to work and I am watching on my TV. For additional information about the Peacock app on Xfinity X1 & Flex see here: https://www.xfinity.com/support/articles/peacock-app-faqs, If you are experiencing this on non-Comcast equipment (i.e. You may have noticed the text of some TV programs and movies with subtitles on the bottom of your screen. Try DirecTV Stream with a 5-day free trial. To get rid of ads on Peacock, I think you need to subscribe to Premium Plus. (This was another solution mentioned in forums for peacock issues. To confirm, are you seeing the closed captioning on all channels/shows that you watch? Press and hold the microphone button, and say to the device "Turn on closed captioning" or "turn off closed captioning". While watching a program that has closed captions enabled, hit theOK button on your Xfinity remote to pause it. First, on the bottom right-hand corner of the video player, you'll see a button that says "CC." Simply turn this option off and the closed captioning will be disabled. Simply press this icon and the closed captioning will be turned off. Learn how to turn on or off the Closed Captioning feature on the Xfinity Stream app. Press "Menu" on the Comcast remote. Steady rain in afternoon. One way is to go into the settings for the show you're watching. Turn Captions On or Off Using the X1 Accessibility Settings Menu. Please provide EXACT instructions to turn this off. I understand that you are all inquiring about using closed captioning on the Peacock. Keep in mind that the instructions may differ from device to device, and as long as you follow all the steps, itll become muscle memory for you in no time. Some remote controls have a button that allows you to turn off the closed captioning feature. The good news is that Peacock TV includes subtitles and closed captioning across all available platforms. cannot get subtitles on while playing yellowstone on tv an how to get commercials off. Open the Peacock app and click on a show or movie to watch it. If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. In contrast, external subtitles or soft subs are a method of overlaying the subtitles on the picture during playback, with the subtitles themselves being stored in a separate file (or a separate stream in the video file). Unplugging your TV box from the wall plate (not the back of the box), waiting 60 seconds, then reconnecting the power cord, will reset your TV box and force an update to push through. On the show's page, tap the three dots in the upper right-hand corner. Press "OK" to toggle the feature to "On" or "Off". Please be aware that some channel manages their own content programming, including closed captions on content. Could you elaborate a bit further as to the meaning of does not work? Okay, so I hit the pause button and then the down arrow. Turn off closed captioning on Peacock JA: Can you see a light on the edge of your TV? Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Change text size, font, color and add background. Get it here: https://chrome.google.com/webst. Yes, Peacock TV provides subtitles and closed captioning for all programs and movies. 3 Highlight Closed Captioning. Adjust the settings on your streaming device. Video playback options will appear at the bottom of the screen. Subtitles to None, doesn't work.. Now click to Hearing/Audio. How do I get closed captioning on peacock, button on your Xfinity remote to pause it. On the other hand, many people regard subtitles as being a nuisance on their screens. Select a program to play. 2. I didnt use pause button at all just middle operating button with four separate directional buttons and fixed in 3 seconds !!!!! Disable Closed Caption on Peacock on iOS or TVOS, Disable Closed Captioning on Peacock via Xbox One. Scroll to the left to the text bubble icon to select your preferred language option in subtitles. Once you select this option, you can exit the menu, and closed captioning will be turned off. From here, you will be able to customize the closed caption or subtitle settings as youd like. Yes, Peacock TV provides subtitles across all available platforms. Click on the CC icon located in the bottom right-hand corner of the video player. Then you quickly turn off closed captioning on peacock. 5. Couldn't agree with you more. To turn off Subtitles, press the pause button on your remote and this should bring up a navigation bar. Scroll to the left to the text bubble icon, select None. Launch the "iPhone Peacock TV app" and start the content you want to watch. Peacock turn off subtitles!!!! HERE It IS - Xfinity Community Forum On the show's page, tap the three dots in the upper right-hand corner. The significant benefit of streaming platforms such as Peacock TV is portability. How to turn off Closed Captions on Peacock | Splaitor Finding new subtitles is easy, heres how to do it: As you can see, setting up subtitles and changing them from one language to another is a very simple process. In fact, you can even use it for free, with occasional commercial breaks. 2. For additional information on Closed Captioning on X1 please see this article. This feature is helpful, especially if viewers are deaf or have partial hearing loss. Some models provide an MTS, SAP, or AUDIO button on the supplied remote control. You must log in or register to reply here. Is there a way to turn on closed captioning by default instead of doing it one by one? There is NO speech bubble. would be nice if I didnt have to do that. Save my name, email, and website in this browser for the next time I comment. Peacock App FAQs - Xfinity Support In the new window, you'll see a checkbox next to the option for "Closed Captioning." Can't xfinity get in touch with Peacock and explain the problems that customers are complaining about? "Another way to turn off closed captioning is to go into the app's general settings. The bubble icon looks like a script click on it, scroll to none and select. So, it doesnt matter if you have LG, Panasonic, or a Samsung smart TV; the apps interface looks the same. Many televisions have a menu option that allows you to turn off the closed captioning feature. Make sure that the "Off" option is selected, and then click "Done" in the bottom right-hand corner. In the bottom left corner of the browser window, click on the comment (subtitles) icon. Adjust readability settings as desired. Disclaimer: Some pages on this site may include an affiliate link. Slide the on/off toggle to On. If you are watching peacock on your computer: 1. Simply cycle through until you find the option that says "off" and then press the button again to confirm. Thanks, The xfinity remote won't work for this purpose, you'll need to use the samsung remote as that is the source of the app/content. I believe this is a bug in the Peacock X1 app which has been present since profiles were introduced. In addition, have you followed the instructions above on trying to remove that option? One of the primary reasons behind Peacocks popularity is due to its user-friendliness, as well as its minimalist and intuitive user interface. Here are a few ways to disable closed captioning on your television: 1. If you're still having trouble removing the CC on Peacock, you may need to contact customer service for assistance. Okay I tried hitting the circle in the middle, clicked on the left arrow, pushed the down arrow, and clicked on everything I could. not so far. I too am having the same issue on the peacock app. Using your finger, gently pull up to see the playback options at the bottom. If not, then you can disable closed captions through the steps explained in this brief. I had another issue with my tv so I had a tech out to my home. Despite this, Peacock also offers a paid version without advertising. This inability to turn off closed captioning is a Peacock app killer for me. Exit the Settings app if you're done. The issue was on Peacock's end. Learn how to turn closed captions on and off on your XFINITY X1 Operating System. Peacock Closed Captioning | Xfinity Community Forum I just want to confirm, have you already made sure that the closed captioning on the TV itself hasn't somehow been turned on? If you see the subtitles have not loaded after this time, you can also refresh the page and check it again. Click on speech bubble. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. I WANT IT GONE!!! Make sure that box is unchecked, and then click "OK" in the bottom right-hand corner. Reach out if you need anything else. With the tip of your finger, pull up the playback options from the bottom of the screen. I have reset box and WiFi. If your devices settings allow subtitles and they still arent working, you can use this link to contact the Peacock customer service team.

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