Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. The Ticketek app will only use your basic Facebook details to access your Facebook friend list and, if they have also opted to use Friend Spotter, show you which of your friends are at the same event as you and where they are sitting. The fee is displayed on the Order Summary during the online purchase process. Children under 2 who do not require a seat are free. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. Please always use, You must be at least 60 years young to purchase a Senior Discount ticket. Was this information helpful? Find Tickets Gold Coast Titans v Rabbitohs Sat 03 Jun 2023 What are the reasons I can request a refund if I have purchased Refundable tickets? LATECOMERS WILL NOT BE ADMITTED UNTIL A SUITABLE BREAK IN THE PERFORMANCE. There was a spelling mistake in the email address entered. If family tickets are available, they will appear here. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. Landmark Cinemas we welcome Movie Lovers of all ages, and extend FREE admission to young children who are two years of age and under. Nothing in these Terms and Conditions is intended to limit your rights under the Consumer Guarantees Act 1993. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Once you have logged in, update your information. Mon to Fri 9am-5pm. Pick your seats. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. What age does a Junior/Child ticket cover? To book your headsets and tickets, please visit HERE, Tickets can also be booked by calling 1300 11 10 11 (option 2)between Monday to Friday 9am to 5pm, Harry Potter and the Cursed Child is subject to a major event declaration under the Major Events Act 2009. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. So, don't be shy with them at the box office. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. I've sent an email invitation but some or all of my friends did not receive them. Please comply with any stated ticket limit for this event. Have more questions about Ticketek Gift Vouchers? You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. No, we cannot refund the additional charge for the Refundable tickets. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. Tickets can also be booked by calling 1300 11 10 11 (option 2)between Monday to Friday 9am to 5pm Important event information How To Buy Accessible Tickets Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining, For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. Once tickets are added to Passbook, simply open the Apple Passbook app. Ticketing What are the age groups for a Child and Senior tickets? No. How do I gain entry to the venue using Passbook? Ticketek acts as agent for the Seller in the sale of all tickets. The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. What qualifies as a concession ticket? To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. "Ticketek is a large business. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. Check the delivery options and conditions of your purchase as some ticket types may require you to collect at the venue only (VIP, packages etc) How do I purchase a Ticketek Gift Voucher? For security purposes, you must still enter your password when purchasing or updating your account details. Unfortunately, Special Engagements carry a pass restriction. Information regarding Group booking of 10 or more will be released soon. Age and discount policies vary by theater. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. You will then be able to add more tickets to your shopping basket and pay for all tickets at once. Ultimate tickets are sold at market driven prices. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Customers are given fair and safe access to tickets and pay prices that reflect this. No. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Consumer Guarantees Act 1993). If an event is cancelled or postponed you will need to contact Ticketek for a refund. ezyTicket is Ticketek's print-at-home PDF ticket and is currently available for selected events only. To the fullest extent permitted by law neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses. To purchase more than one set of tickets to multiple events, click on the. Phone: 1300 11 10 11 (Mon to Fri 9am-5pm) If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). All children over the age of 3 years require a ticket. You can definitely purchase tickets online! Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. For all the latest news, offers and first access to cricket tickets once available please sign up to the Australian Cricket Family below. The email may have been filtered by a spam filter. We also regularly monitor our ticketing system for suspicious transactions. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. Premium seating at Harry Potter and the Cursed Child, 1 beverage + 1 ice cream voucher per person. Contact-How do I contact Ticketek? Guest health and safety remains a top priority for Disney On Ice and our venue partners. Tap the trash can at the top right of the event pass to shred the event pass. Please visit your local theatre for specific details. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. How do I subscribe to receive My Ticketek emails and/or SMS? As the primary ticket purchaser you must download the NZ COVID Tracer app, and take responsibility for ensuring that other attendees in your group also download the NZ COVID Tracer app. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. The term "including" when used in these Terms and Conditions is not a term of limitation. Gift Vouchers can be purchased for specific events when available. If you are using the Ticketek iPhone app, the mobile tickets will also be automatically stored in your Ticket Wallet when you are logged into your My Ticketek account. What if I enter my Voucher ID incorrectly online? You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. Will mobile tickets be removed from the Ticket Wallet after an event? What are the terms of General Admission (GA)? You are required to present your credit/debit card and photo I.D. Emirates Airline: Children aged between 2 years and 11 years can travel sitting in their own seats. No, you can continue to use your mobile ticket. Event Information. Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? Don't worry though, until you finalise your purchase the value will remain on your voucher. Who is entitled to a concession or child ticket? SEE TICKETS Groups 06 - 17 / 04 / 2023 Take a group of 50+ people to the Show and save. Can I use text or download images, photos and videos from the site? WHAT IS THE RUNNING TIME FOR THE PLAY? The Payment Form will display detailed information on your ticket purchase. Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. Gift Vouchers can also come in pdf format, which can be printed. The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. Children aged 2-16 years as at the day of the Match are eligible for use of a child ticket (subject to availability). In most cases, refunds will be automatically processed to the credit card originally used for purchase. On some occasions seats are released closer to the event. If I received an invite, does Ticketek store my contact details? Sorry, but all credit cards used must have a U.S. billing address. You may be required to submit to a search of your person and/or possessions before entering the event. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). ACT Agencies; NSW Agencies; QLD Agencies Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. However, some theaters may have additional restrictions or use a different age break. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. details of the event including: name, date, time and venue. A total of 10% of the adult fare will be charged for the infants' ticket. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. NBA Child Ticket Policy. Official Cricket Tickets | cricket.com.au Cricket tickets There are currently no tickets on sale. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. If the performance you wish to attend is sold out, we recommend the following: HOW MANY TICKETS CAN I BUY? Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. Are Refundable tickets available through Ticketek Marketplace? Can I sell tickets using online auction sites like eBay? If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. How do I find out the expiry date of my Ticketek Gift Voucher? We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. I've been invited to purchase held seats by my friend, how many seats can I purchase? When can I request a refund if I have purchased Refundable tickets? I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. What is the convenience fee for, and can it be refunded? This means that for each event, tickets become available in order of best seating according to the promoter. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. When I enter my Voucher ID online, it is notifying me that the voucher is 'not yet active', what does that mean? Online orders can be paid with Visa, MasterCard, American Express and Discover. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. Always look for the "No Passes" or "Special Engagement" description next to the film title. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? Look further into the season for other performances. Log into your online account to access your mobile tickets and double-check to ensure all details are correct. T&Cs apply. Infants under two years of age at the day of the scheduled Match are entitled to enter a venue without a paid ticket and at no charge, however, they must not occupy a seat of their own and must sit in an adult lap. Yes, all events that Ticketek ticket for can be found on the mobile site. Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. All requests are subject to availability at the time of exchange and must be of equal value of the original ticket(s) purchased. Children under 5 years of age travel for free on most journeys but check with your train company to make sure. Why aren't all seats available for sale? Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. NRL Footy Pass Choose any 4 NRL games at Cbus Super Stadium. When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. There are no guarantees. Yes, you are able to use multiple Ticketek Gift Vouchers. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. Change My Location Full Ticketek Refundable terms and conditions of sale can be viewed here. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. Choose the best delivery option that suits you. This allows the Friend Spotter feature to link your seat location with your Facebook friends. Ultimate offers in-demand tickets which are the highest category tickets. Some events may have a Family ticket which includes 1 Adult and 1 Junior. Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. Can I request a partial refund on my purchase if I have selected Refundable tickets? Is there a way get a refund or resell a ticket? WHAT IF I DO NOT RECEIVE MY TICKETS 72 HOURS BEFORE THE PERFORMANCE? If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. By accessing or using the Services, you represent that you are at least 13 years of age. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. Your confirmation email will include all of your delivery details, plus your customer information. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. How can I get Ticketek to sell tickets to my event? These tickets are released when not required by the promoter and generally given to us to sell to the public. A per ticket exchange fee of $8.40 applies up to a maximum of $25.20 per exchange transaction. Ticketek takes the issue of scalping seriously. The Seller's Terms may be disclosed as part of the event information on Ticketek's website and at Ticketek agents and outlets at the time of purchase. We anticipate demand will be high for Harry Potter and the Cursed Child tickets and recommend that customers book early for best availability. Generally, a child ticket category is considered to be for children between 2 and 11 years old and a senior. Yellow Tickets are not valid in California, New York or New Jersey. A Child ticket is 2 to 12 and a Senior ticket is 60+. Yes, on the payment page your saved credit or debit card will appear pre-filled in the card details section. Do I have to save my credit or debit card details? To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. Ticketek will only mail tickets to the residential address of the credit/debit card holder. No. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. Accessible seating must be purchased directly through Ticketek or the venue. There are over 20 circumstances you may request a refund. If you arrive late, you may not be admitted until a suitable break in the event. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Princess Theatre All attendees in your group must commit to stopping the spread of COVID-19. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. Try the Fandango FAQ for more information. Explore events happening near you. If you don't have a debit/credit card, you can purchase tickets using cash from Ticketek box offices (subject to availability). The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. chevron_left. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. Child Fare Rules for Un-Reserved Ticket Booking Boys under 12 years of age are allowed in the ladies compartment with relatives or friends. I ordered a lanyard with my ticket purchase, when will this arrive? Upon arrival at the Event, you must use the NZ COVID Tracer app to scan the Event specific QR codes. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. Ticketek recommends that you select Registered Mail for these events where available. Do I need to be logged in to see 'My Events' and if so how do I know? To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. These Terms and Conditions apply to both the original purchaser and any subsequent ticketholders ("you"). Please monitor the "More Venue Info" link for venue policies, including health and safety protocols, which are subject to change. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. What other gift can provide action, drama, comedy and Junior Mints? The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. Some types of passes cannot be used for newly released films. Many businesses act as Ticketek Agencies throughout the country. Discounts are available on purchases of $10,000 or more. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier.

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