For Lifeline eligibility criteria and applicable terms and conditions, visit https://www.assistwireless.com/terms-and-conditions/. It doesn't include physical damage caused by outside forces (e.g., water damage, cracked screen, etc.). I. f you would like to send a picture message but do not have data available, please connect to the nearest wifi (available at many fast food and coffee chains). Device protection can help you replace your device if it's ever lost, stolen, damaged or malfunctions after the manufacturer warranty expires. As your phone has a one-year warranty, you can replace it at this time without paying any charge. Assist Wireless is an MVNO (mobile virtual network operator) that utilizes Sprint and T-Mobiles network towers and thus provides its customers with a nationwide, super-fast, and very reliable network. Phone call: Call the Assurance Wireless customer service line at 1-888-321-5880. What Paperwork Is Needed to be part of the assist wireless Lifeline Program? It is imperative to mark that if you find the faulty essential parts of your phone, like the speaker or touch screen, you have the opportunity toapply for an assurance wireless replacement phone. You can apply for an Assist Wireless free phone and Lifeline service online at assistwireless.com/enroll-now. If you cannot locate it, make sure to call Assist Wireless customer service at 1-855-420-2449 at 1-855-EZASSIST (1-855-392-7747). The consent submitted will only be used for data processing originating from this website. OFFERS MAY VARY BY LOCATIONand service may not be available in all areas. Best Cell Phones without Internet Access in 2023, What Channel is Peacock on Verizon FiOS? Due to funding limitations, only one person per household is eligible for Lifeline assistance and a free device. Connected device benefits require a co-pay of at least $10.01. If you want to freeze your account temporarily, don't hesitate to get in touch with Customer Service right away. They can be contacted by phone at 1-855-392-7747, by email at. If you do this, you cant enjoy the services assurance offers. You are also welcome to use your own device as a replacement. Assist Wireless offers Bring Your Own Phone as an option. True Wireless - There seems to be three tiers of Obama phone providers: Safelink and Assurance sit alone in the first tier with millions of customers. Assurance Wireless Phone: Warranty Principle, Does Verizon Work in Puerto Rico? If your household makes less than that, you can get help from the Assist Wireless Lifeline program. 2. Assist Wirelesss Lifeline Program offers special deals, such as free plans and even free government phones for people who qualify in Oklahoma, Arkansas, Maryland, and Missouri. Finally, the customer care team will suspend your phone service impermanently or deactivate your device permanently. Under the Lifeline program, phone companies like Assist Wireless offer low-income and other disadvantaged customers free or cheap phone service. Assist Wireless Lifeline service is available to Oklahoma, Arkansas, Missouri, Maryland, and Wisconsin residents, and their coverage is constantly expanding. A learner at heart, Priyanka can talk for hours on political issues and is very accommodating of differing perspectives. If you experience an equipment malfunction, call us and we will arrange for a replacement cell phone: 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZ-ASSIST (1-855-392-7747). You may get a free replacement phone after some days of your application date. WATCH LIVE 247- Mike Lindell Tv and Brannon Howse, Frankspeech Live TV, WATCH LIVE 247- Steve Bannons, War Room Pandemic, WATCH LIVE 247 Real Americas Voice RAVTV Live Stream. Again, the phone turns on and follows the steps seen on the screen. No, Assist Wireless phones are locked to their network. You can also reach out to your Lifeline service provider to learn more about the return policy, warranty for specific issues, and the potential charges you may need to pay to get your cell phone replaced. Assurance Wireless is rather vague about their replacement procedure. You will pay a nominal fee if you lose, damage, or misplace your phone. 400 minutes for just $8. You can check your eligibility and apply for a free Assist Wireless phone at assistwireless.com/enroll-now. They will give you a better guide and help you get a replacement phone. Read our helpful Support articles to self-service and check on the status of your service request. Oklahoma Tribal offers a Lifeline plan with free unlimited data, talk, and text. Apply for your free phone and Lifeline phone service online at any time. This VTech CM18045 DECT 6.0 cordless expansion handset features an extra-large display for easy viewing and a 50 name-and-number caller ID history for convenient callback. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. We usually can have it to you in just a few days, and well transfer any remaining balance in your account to your replacement phone. If you still need help finding it, call Assist Wireless at 1-855-EZASSIST (1-855-420-2449 or 1-855-392-7747). What can I doifI lose my assurance wireless phone? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The producer gives one year warranty for this free government assurance phone. If you face any difficulties in this process, you can communicate with the support center for better suggestions over the phone. After you select either English or Spanish, your phone will be ready to start making calls. The assurance wireless phone has a one-year warranty policy from various phone producers. In addition, they provide their customers with many ways to earn free account credits. Monday-Friday from 10am-6pm CT. The replacement cost of an assurance phone is not so expensive. Please remember to send copies of these documents (not originals) since they will NOT be returned. You can check your phones compatibility and learn more about the program at assistwireless.com/byod. If the above information does not work for you, please contact Assist Wireless for additional help. Your Plan Description will be under Plan & Account Info, found underneath your talk, text, data balances. But, be sure the assurance will give you a replacement model compatible with your current phone requirements. Therefore, if your phone is defective or there is any other issue within the 12 months, you can get a new phone model from assurance again. To view your Lifeline plan details, login to your online account. Assist Wireless offers Lifeline services to residents of Oklahoma, Arkansas, Missouri, Maryland, and Wisconsin. Putting your assurance Wireless free government SIM card in another phone is impossible. Can an Assist Wireless SIM card with another service providers phone be used? Is there anything extra that comes with my Assist Wireless Lifeline cell phone? TheISPfamily.com is your new place to read ISP information,internet guide, Cheap Data plans, TV channel lists,TV Guides, ISP reviews, Internet gadgets, and other useful reads. Check your signal to see if the issue might be related to your current service. Assist Wireless BYOD site also helps you to find your phones IMEI number in case you have trouble locating it. Good news is there are many ways people can qualify and apply. If you do this, you will know your remaining account balance and trust that no one will use this. Assist Wireless is the #1 provider of Lifeline in the state of Oklahoma and multiple other states around the U.S. Enroll online to get started with us today! Like other wireless providers, coverage is not available everywhere. 4. The Assist Wireless phone, as well as the Lifeline phone service that comes with it, include a slew of standard features. It would be best if you were qualified for and enrolled in Assist Wireless lifeline program to receive your free phone. But phone upgrades are not related to such things. Based on what's wrong, we'll give you repair or replacement options to choose from. Assurance Wireless Phone: Does it Replace the phone? Some of the biggest benefits of becoming an Assist Wireless customer include the following. Data is provided over 5G, LTE, 4G, and 3G networks based on network availability and device capability. Or go online to upgrade to FREE Unlimited data with ACP. >. You should be aware that the cost of an Assist Wireless phone is determined by the model you select. BROADBAND DATA. But, it may not happen all the time with you. A similar case happens when upgrading your phone device. In order to receive your free phone, you must beeligiblefor and enrolled in lifeline services with Assist Wireless. The customers date of birth and the last four numbers of his or her Social Security number. If your Assist Wireless Lifeline device is lost of stolen, here are some steps you can take to obtain a replacement: Yes. Only one phone with Lifeline service is allowed per household. . Phone replacement as a California lifeline member. Assist Wireless 2023. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. How Do I Check My Phone Compatibility With Assist Wireless? Getting a new phone from assurance wireless is an easy process. Assist Wireless uses T-Mobile and Sprints networks, therefore, the coverage should be the same as T-Mobile and Sprint coverage. 3 If you're eligible, you'll have the option to select screen repair during the . There you will be able to find your IMEI number. Assurance Wireless Phone: Can I Replace from Online? Lifeline-eligible customers will get at least one free phone option, however, they can also choose another Assist Wireless phone model and pay an additional fee, depending on the device they choose. Find the nearest store at assistwireless.com/byod. You may also continue toqualify if your totalhousehold income is at or below applicable Federal Poverty Guideline thresholds based on family size. Customer Support 1-855-392-7747 Email info@assistwireless.com Headquarters 3030 LBJ Freeway, STE 1320 Dallas, TX 75234 Account IVR Call #611 from your Lifeline device Want To Know More About Assist? You can track your phone location to find lost or misplaced phones. The device a client wishes to bring must be compatible with the Assist Wireless network and services. How to Watch HBO Max on PS5 Gaming Console? The main task is to apply for a wireless free phone. A certified pre-owned replacement device. At first, you will call your number from another phone and hear if there is ringing or not. Check your repair eligibility online in My Verizon, click the Chat with us button at the bottom, right corner of this page to chat with one of our representatives, or visit a Verizon store. In this situation, you will examine the available updates on your phone. You may also be eligible if your household income meets Federal Poverty Guidelines. Or visit your local store to enroll in FREE Unlimited* service! The ACP monthly service and device discounts are cannot be transferred to other individuals or households. Generally, you will have to pay $20 as a replacement fee for a new device. I called Assurance Wireless Customer Service back in mid to late February to see if I could get a replacement for my California Lifeline issued UMX phone because the charging port has stopped working properly. This means that their Lifeline program is only available to households that meet the low-income trash hold, set at 135% of federal poverty guidelines, or have a member enrolled in one of the federally supported programs. The total responsibility is up to the authority. We and our partners use cookies to Store and/or access information on a device. To view the providers phone service coverage in your area, visit, Assist Wireless is also known for its professional and responsive customer service. All rights reserved. Ways to replace your device File a claim if you have a device protection plan Bring another device you own to your AT&T plan Buy a new smartphone on an installment plan Pay full price for a new phone Purchase an AT&T Certified Pre-Owned phone Last updated: February 23, 2023 Looking for more info? The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Of course, you have a great chance to replace your stolen, lost, or any other problems with your wireless device. This can be found at the top of your device screen, and should display Signal bars with the 3G or 4G designation. Call us toget Lifeline help and suspend your account: 1-855-420-2449 or contact Assist Wireless Customer Service at 1-855-EZASSIST (1-855-392-7747). Assist Wireless provides Lifeline-eligible customers with a free mobile phone per household. Lifeline is free or subsidized phone service provided by certain telecom companies, like Assist Wireless, to assist low income and other disadvantaged consumers. Be prepared to provide your account details and the reason for your replacement request. Alec Baldwin Bio, Age, Height, Wife, Net Worth, Family, Food Stamps for Seniors on Social Security Guide, Free Government Phone Stands Near Me 2023. If you still need help finding it, call Assist Wireless at 1-855-EZASSIST (1-855-420-2449 or 1-855-392-7747). For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.assistwireless.com/affordable-connectivity-program or call us at (855) 392-7747. 2 Some devices qualify for cracked screen repair (available in select areas for certain devices). Try dialing ##72786# into your dial pad and this does a carrier reset (No personal info will be lost). See . Otherwise, in most cases, you'll get your replacement device in 1-2 business days. So, dont worry if your phone doesnt work well within the first year. Assurance Wireless encourages customers to reach out to their customer support department to initiate the replacement. A decision about the participants monthly entitlement amount, Claim number OROther consumer identification number. Lets be sure what the procedures are. We value our customers, and we are happy to answer your questions. Of course, this assumes the phones malfunction was not caused by user error. You must be qualified for and enrolled in Assist Wireless lifeline program to receive your free phone. Your current balance is then transferred to your phone, allowing you to use this device as you wish. Because it makes use of T-infrastructure, the Assist Wireless network is superior. You could also use one of your own instead of theirs. Charles is an ISP Expert at The ISP Family. Before you start using your Assist Wireless phone, you will need to perform a few simple steps to set it up on the network: 1. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. So, you need to know about the replacement procedure for assurance wireless phones, and it is an easy task. You should deactivate your assurance phone if you lost or stolen it as soon as possible. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICEprovided by Assist Wireless, LLC. Yes. If your household meets the two requirements above and you live in Oklahoma, Arkansas, Maryland, or Missouri, you can apply for the Assist Wireless Lifeline program. Visit our Activate/Switch Device FAQs for more information. The Lifeline Assistance program is supported by the Universal Service Fund. Assist Wireless will help you get a replacement phone. Send a letter or visit a local dealer to apply: Send the completed Lifeline application and all supporting documents to the Assist Wireless headquarters or a local representative. Find and Select APN and type in Wholesale, select ok. Leave all others Blank. When you get to the website, click on the box labeled, "Transfer NLAD Benefit.". It provides only the owner of the phone manufacturer. Assurance Wireless Replacement Phone List: Pick Your One! Lifeline Assistance is only available on one phone line per household. People who dont have a permanent place to live must give a temporary address that isnt a P.O. But, you can get a replacement model that works well like your previous phone. You will get a new free phone from assurance wireless without charge with a one-year warranty. Box. Then you will get a good guide for replacing your phone. To get a free phone from Assist Wireless, you must be eligible and apply for Lifeline Assistance. Learn how to fix common issues or contact us. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. AUP and applicable terms and conditions are available at https://www.assistwireless.com/terms-and-conditions/. Dial ##72786# into your dial pad and this does a carrier reset (No personal info will be lost) and your device will go through a series of updates. Home Oklahoma Lifeline FAQs & Assistance | Assist Wireless. If you find yourself in a unique situation not listed above, please try our Troubleshooting Assistant. If you are experiencing issues with your data or difficulty accessing the internet, we first recommend checking your data balance. If you doubt that you got your phone stolen, the first thing is to gather your thoughts and re-examine the area for your missing phone. Subscribe to Email Updates : If youve tried everything else and still cant find your phone, please contact Assist customer support right away so they can temporarily suspend your service to prevent unauthorized use of your account.

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