But you said in the other thread that you put your return address on it, so it would only go to the NRC if the contents come under the Dangerous Goods Act or if the contents have come out of the original packaging. We couldnt load the mail server logs for this message. by SpacePhoenix 10 Oct 2022, 07:31, Powered by phpBB Forum Software phpBB Limited. and our If you've applied for a redirection Any request to cancel or change a redirection must made by the person who submitted the application. Buy postage. I've had a (untracked) parcel go missing on its way to Italy, sent 3 weeks ago via International Standard, and I need to check with the National Returns Center to see if they have it, but I can't find any way to contact them. How to contact National Returns Centre? The information shared is only to be used to provide the service, product or function and not for any other purpose. Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. Download a zip file of all correspondence. Yes, you can redirect mail from a UK address to a new address abroad. Please be aware that we can't change the date if the redirection has already started. Find out more about other postal authorities at the. You will be redirected to new URL. To start the claims process at UPS, head to their online support centre. Is that the case? It was sent to me "Special Delivery Guaranteed". Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. I have been informed by the local post office delivery centre that my lost parcel is likely to have gone to the National Returns Centre in Belfast. The Please note that certain cookies may be set the moment you start visiting this Website. Your donations keep this site and others like it running. should contact Royal Mail Customer Services who can advise accordingly. You can choose to manage the cookies we use on this Website through your browser settings at any time. I have been told by AnPost and ParcelForce that Royal mail will be moving the parcel from the moment it gets off the plane and through customs which then goes back to parcelforce. The full list can be found in their Claims Policy guide. by Subman 30 Dec 2020, 17:18, Powered by phpBB Forum Software phpBB Limited, I've just found out my parcel of Christmas presents that I sent to my son in Australia is heading to the National Returns Centre. There was no mention of what to do after 18 days if the item wasnt returned. 30 days of despatch for irelandexpressand globalpriority, 120 days of despatch for globalvalueand HM Forces. How to find us. Many have wondered exactly where this missing mail ends up, and what we can do to try to get it back or claim compensation. All information is aggregated and therefore anonymous. If you like a news story I posted please click the link to show support, NEW STARTERS/LOOKING TO WORK FOR ROYAL MAIL, THE PATHWAY TO CHANGE - REVISION ACITIVITY, THE PATHWAY TO CHANGE - REVISION ACITIVITY. My research shows that the majority of it gets auctioned locally in Belfast. I just wondered if anyone had any phone number or e-mail I can use to specifically contact someone working at the NRC in Belfast? WebKnow all about Royal Mail, National Return Letter Centre, Po Box 557, Belfast, BT1 1XS. WebFind many great new & used options and get the best deals for Belfast National Union Sheetmetal Workers & Coppersmiths No 8 Banner at the best online prices at eBay! Find below Hi I was on holiday when my parcel was delivered on the 25th July I was away till 15th August my parcel was sent back she says she still hasn't received it back how long dose it normally take to get back to sender. The return to meclear post code and number. How do I renew? They collect information about how this Website is used, e.g. Message board for Royal Mail employees and customers, Post Get your need-to-know property price trends for detached, semi-detached, flats, maisonettes or terraced properties around 12-16 Bridge Street, Belfast City, Belfast. obliged to respond to requests for information under the terms of the Act. in Royal Mail, this is no longer the case. Following the flotation of Royal Mail on the London Stock Exchange, it is Crown Copyright Licensed under Open Government License. DHL has an even longer list of prohibited items which they will not accept, including live insects, flora, and precious stones or metals. by Snaggletooth 08 Jul 2019, 08:43, Post We understand that you are referring to our National Returns Centre in Belfast. You can My tracking message says it's been delivered but it hasn't been, Royal Mail for small and medium sized businesses, Royal Mail for large businesses and public sector. Before you start you'll need: A Royal Mail online account. The card explains why we couldnt deliver and shows how you can collect your item A guide to what our personal customers can and cannot send in the mail If you're a business customer, please visit royalmail.com/prohibitedgoods/business for information on what you can and cannot You can apply for a redirection online. Enable us to track and improve this Website by analysing visitor behaviour and results. However, if If your parcel contained any of the below, its not possible to claim for damage: Still think youre due compensation? I went to the website link and it was equally uselss and unhelpful. by Sadi 18 Mar 2022, 14:02, Post Run by Volunteers and powered by Alaveteli. For more information, please see our The centre does apparently get more than 20 million packages a year though, with trinkets under 46 auctioned off to fund the centre. Heres advice on where to find it, Format: DD/MM/YYYY (Please note: It may take up to ten working days, from receipt of your cancellation request, for the Redirection to stop), Please Enter a Valid Redelivery Reference number e.g. SocietyWorks Ltd More information will be available as it travels through our UK network please help. Helen Kenworthy, Somewhere in Belfast is my Bulova Accutron Apollo watch. Are there any places in England where the auctions take place? However if you need to contact the Royal Mail team, please visit their Help Centre. Search for a Royal Mail, Post Office or Parcelforce Worldwide branch, Whatever the size of your business, see our business services and prices for sending parcels and letters, His Majesty King Charles III: A New Reign, My tracking message says it's been delivered but it hasn't been, https://www.royalmail.com/services-near-you/delivery-office/belfast-south-and-central-delivery-office-bt1-1aa. Find property prices, census data, property price trends, nearby schools, hospitals etc. For Security purposes we require the person who applied for the Redirection to contact us. Our National Return Letter Centre (NRC) employs 160 full-time people dedicated to trying to return items. 3-100087654321, Please enter a valid delivery time format: 00:00 to 23:59, You can upload up to 3 attachments, each not exceeding no more than 3 Mb in size. http://www.google.com/intl/en-GB/policies/technologies/ads/, http://www.youronlinechoices.com/uk/your-ad-choices. Last collection times may vary and can be as early as 30 min before closing time. Kennedy Centre Post Office at 564-568 Falls Road in Belfast. Royal Mail, National Return Letter Centre, Po Box 557, Belfast, Royal Mail, National Return Letter Centre, Po Box 557, Royal Mail, National Return Letter Centre, Po Box 557, Belfast, BT1 1XS, National Return Letter Centre, Po Box 557. by Snaggletooth 05 Jan 2016, 18:20, Powered by phpBB Forum Software phpBB Limited. by Snaggletooth 24 Jun 2019, 17:56, Post You should receive an invite to renew a few weeks before your current Redirection finishes. (05798215). Contact us if you think it should be reopened. The price of your What are the opening hours of the Delivery Office? Within seven workings days of the due delivery date if the shipment has been lost. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. I know it's sometimes called the Letter Return Centre, I've just honestly found nothing on this and the item was quite valuable, since it's no longer sold. Please ask them to complete the form. For more information and help with Post Office services, please visit the website. Session cookies - these expire when you close your browser and do not remain on your computer. I dont think I put a sent from address on but would like to see if I can have it redelivered to my customer. by dressedboutique 24 Jun 2019, 16:39, Post When sending parcels, its vital you check all the information the name, address, and postcode is completely correct. I've picked Local Collect / click and collect as the delivery option, how do I get my item? WebIt will go to Belfast to be opened so that an address can be found. DPD promises to make the process as painless as possible in the event of a claim being made. Is there not any way to get them to check the returns center for me? Property price trends not available for this district. It can take up to ten working days for a redirection to be cancelled or the change to take place Can I redirect mail to another country? Screen Reader users press Enter to select a Filter by category. If posted outside the UK and with a return address on the outside of the package then a couple of weeks. If posted without a return address on the outside of the package then a couple of months. Re: How to contact National Returns Centre? When sending the parcel or letter, choose an insured option, and signed-for, or tracked, postage. Further information about the types of cookies in use on this Website is set out below. by Janewhelan 22 Dec 2020, 11:55, Post These cookies collect information about your browsing habits on this Website in order to make advertising both on this Website and other websites you subsequently visit relevant to you and your interests, to limit the number of times those adverts are served to you and to help measure the effectiveness of advertising campaigns. Call us on 03457 950 950 by Snaggletooth 05 Jan 2016, 08:55, Post Royal Mail National Returns Centre, 20 Donegall Quay, Belfast, BT1 1AR. Long story short, a package that I sent via Special Delivery, was sent to the NRC on 16th December. Cookie Category. Donate and support our work. Well direct all mail using our International Standard service. We're sorry that your property has been damaged as a result of a Royal Mail vehicle, property or employee. International Chamber of Commerce UK Cookie guide . To avoid this text box appearing on every page when you use the site you must have JavaScript enabled in your browser settings. Claiming compensation for a missing item sent through Parcelforce is slightly more complicated. For urgent returns Royal Mail Special Delivery Guaranteed Returns guarantees that youll receive the item back by 1pm the next working day. This means were holding an item of mail for you at your local Customer Service Point. WebBelfast South and Central is the delivery office for the BT1 1AA area. Royal Mail should have remained State Owned! Find nearby schools, hospitals and http://www.google.com/intl/en-GB/policies/technologies/ads/, http://www.youronlinechoices.com/uk/your-ad-choices, If you have entered a tracking number, click here to, Search again using different words or phrases. RR230029825PL his item has been received at LANGLEY HWDC, United Kingdom. If you haven't put your address on the outside, we'll send mail to the National Returned Letter Centre (or to Portsmouth for Special Delivery mail and packets, and to Belfast for letters). What happens when my Redirection runs out? and a limited company (03277032). (details). I posted a parcel a few weeks ago and the recipient did not receive a card to say delivery had been attempted. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Prince Archie's birthday party will be 'low-key' and hosted in the Sussexes' Santa Barbara home, according to reports. by TrueBlueTerrier 22 Dec 2020, 08:30, Post He didn't so my watch unbeknown to me, languished for eighteen days in the sorting office before being sent to the National Returns Centre in Belfast. I've also tried emailing: I sent a package and it was not picked up, and now it's at the national return center, how could I collect it personally. Cookies are small text files stored by your device when you access most websites on the internet. WebPlease enter your full/partial postcode to find your Parcelforce Worldwide depot and opening times. This site uses JavaScript. These cookies allow this Website to provide services at the request of users. 2nd Mar. If you fill in the P58 and provide a good description then you are likely to get it back, though it will take a few months. Valid file types are JPEG/GIF/PNG/TIFF/PDF/DOC. Message board for Royal Mail employees and customers, Post I'd happily buy my watch back from whoever has it but I have no contacts in Belfast to attempt the location Stuart Read. Further information about the types of cookies in use on this Website is set out below. WebCookies Policy. video. Prohibited and restricted items - advice for personal customers. WebWhat can you do. BT1 1LT. They are necessary to provide features and services specific to individual users. All information is aggregated and therefore anonymous. Cookies are small text files stored by your device when you access most websites on the internet. This request has been marked for review by the site administrators, who have not hidden it at this time. A long shot, but for the sake of a stamp might be worth trying. information under the terms of the Freedom of Information Act 2000. Message board for Royal Mail employees and customers, Post Re: National Returns Centre by Janewhelan 22 Dec 2020, 11:55 Thank you so much for taking the time to reply. If you believe it should be hidden, please contact us. by TrueBlueTerrier 26 Jun 2017, 14:16, Post I've received my home testing kit, how do I return it? Dear Royal Mail Group Limited, by TrueBlueTerrier 26 Jun 2017, 14:52, Post However if you included a return address on the outside, or inside then the chances of items being returned increases (but is not guaranteed). While 03457 740 740 is Royal Mail's best toll-free number, there are 5 total ways to get in touch with them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. by qanary123 05 Jan 2016, 18:17, Post So it is then passed on to the Functional cookies allow this Website to remember choices you make, e.g. I really didn't knew a return address is needed, I sent the parcel 25 days ago and would like to get it touch with them once my parcel is there and ask for it to be returned. These cookies don't collect information that identifies individuals. You can't contact the National Returns Centre, for reasons known only to themselves Royal Mail have deemed them as a "Non-Customer Facing Role". Sellers should avoid using DHL to send these items, but if they do, its very unlikely youll be able to claim compensation. It was probably there for a month before being auctioned off or destroyed. Free delivery for many products! Similar to the above, you need to complete a P58international form, or the equivalent on Royal Mail's website. A Aberdeen Aldershot B Basingstoke Belfast Birmingham Bristol C Cambridge Carlisle Cleveland Cornwall Coventry D Deeside E Edinburgh Exeter G Gatwick Glasgow Gloucester H Hatfield Hereford I Inverness Ipswich L Leeds Leicester Lincoln Liverpool They'll open the mail and return it to you if your name and address is inside. If you accept their use, continue using our site. I had a lot of correspondence with people at the Royal Mail whose story varied between "every effort is made to reunite a parcel with the sender" to "we only make an effort if a claim is made". free to another address in your postcode area. WebWhat happens to undelivered mail after the RM National Returns Centre in Belfast. Please note that certain cookies may be set the moment you start visiting this Website. I was informed it was probably destroyed and then Royal Mail customer service refused to help me any further. THIS IS NOT CUSTOMER SERVICE. This website uses the following targeting/advertising cookies: You can also manage many organisations cookies used for online advertising at. Both the sender and the receiver can request compensation for a lost item, but the postage company prefers the person who shipped the item to report damage issues. We can't hold all items so if it doesn't meet certain criteria, it Did you have any luck? WebWhy isnt my reference number recognised by Track your item? Implications on mail after the UK's exit from the EU. Post office Belfast City in Belfast | Royal Mail Group Ltd If your new address is outside of the UK, click here to enter it manually. This is all visible to us now as sender checked the tracking in early Jan prior to that she just assumed postage was bunged up. This property is situated at an approximate latitude and longitude of It was not delivered. Include the return address on the reverse, too. There is no number to contact and it only says that the item will be returned to sender after 18 days. This Website use strictly necessary cookies to: Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. by Anna Komiska 16 Jan 2019, 11:59, Powered by phpBB Forum Software phpBB Limited. I tried calling RM customer support but all they would say is I need to wait for two more weeks and then file a claim. when I asked to check with the Returns Center she just said "no, you can't do that", and refused to explain why. A Royal Mail person or vehicle has caused damage to my property, Help with cancelling or changing a Redirection. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ukpostcodecheck_com-banner-1','ezslot_3',118,'0','0'])};__ez_fad_position('div-gpt-ad-ukpostcodecheck_com-banner-1-0'); If you are travelling you might want to know distance to/from this address. Cookies help us improve your Royal Mail online experience. The information shared is only to be used to provide the service, product or function and not for any other purpose. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org . Dont think that there is an option to send it to the addressee again. by Janewhelan 21 Dec 2020, 13:44, Post (Picture: Getty) If theres no return address, letters and parcels get sent to the National Return Centre in Belfast. For more information about how to do this, and about cookies in general, you can visit www.allaboutcookies.org . Do you know how i contact Royal Mail Customer What a pompous and useless answer from Royal Mail!! Is there any way I can contact them? Wir teilen auch Informationen ber Ihre Nutzung unserer Website mit unseren Social Media-, Werbe- und Analysepartnern. reasonable efforts to ensure the accuracy of the data used in this website. This request has been closed to new correspondence. I would willingly send the information to the sender so that my parcel can be located if I could only find it, i.e the National Returns Centre contact details. If you have not already registered, you can do so now. If you're the recipie What happens to undelivered mail after the RM National Returns Centre in Belfast. To return to the postcode look up click here, Please refer to any previous contact from us for your unique reference. They are necessary to provide features and services specific to individual users. When completing this form you must complete the details as they were on your original Redirection application form (failure to do so will delay the request).If it helps, we always write to you when we set up a Redirection so check the confirmation notice we sent to you. Privacy Policy. Again, you may have to gather information from the sender of the item to fully complete the evidence process. It was posted using the Tracked 24 or Tracked 48 service. therefore strictly at your own risk. by Snaggletooth 18 Mar 2022, 15:20, Post Help us protect your right to hold public authorities to account. It was sent first class signed for and the tracking details state it has been sent to the National Returns Centre. Printed from https://www.whatdotheyknow.com/request/national_returns_centre_contact on May 01, 2023 09:20. Centre. Cookies also provide us with information about how this Website is used so we can keep it is as up to date, relevant and error free as possible. by Snaggletooth 10 Oct 2022, 06:23, Post Hi Roxanne. The item hasn't been delivered because a fee needs to be paid first. your user name, log in details and language preferences and any customisations you make to Website pages during your visit. You can submit a claim via their website within the below timescales: While its not clear exactly how much compensation you can receive through Parcelforce, delayed parcels can be eligible for a a whole or proportionate refund. There are 0 more addresses near this With so many missing missives kept in the office, its hard not to wonder whether there are lost love letters or important messages held within its walls. This website uses the following targeting/advertising cookies: You can also manage many organisations cookies used for online advertising at. This should be 2 sets of 6 digits separated by '-', for example '210101-123456', Please refer to any previous contact from us for your unique reference. I am currently trying to retrieve a document for which I paid 8.60 with tracking. Print prepaid labels. While the art of letter-writing is thriving, weve all had issues with messages getting lost along the way. The first point of call for anyone with any query about their mail should be the Royal Mail customer service team. They can be contacted via our website: www.royalmail.com, via Twitter: @RoyalMail or by telephone: 03457 740 740. There could be a number of reasons for this. I wanted to send a document to another EU country but I wasn't aware that there has to be a return address as well so I just wrote my name in case. Or, find out more about cookies. Are you the owner of any commercial copyright on this page? Screen Reader users press Enter to select a Filter by product. The Yodal online portal allows you to start the compensation process. If you are already registered on royalmail.com, please enter your details here: Your login details will be sent across a secure connection. We will require additional identification to support this request, please call us on 03457 950950* to discuss this. by Florin Cioc 30 Dec 2020, 16:25, Post by TrueBlueTerrier 22 Dec 2020, 13:10, Post A friend found a postal address for the Centre, and i am going to contact by post - tracked! Yes Contact Royal Mail Contact us UK International Last updated: 6:57 Thu. It attempts to return post using a combination of tracking numbers and local knowledge and about a fifth of the lost items are successfully returned to the sender. Re: How to contact National Returns Centre. From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see NEW STARTERS/LOOKING TO WORK FOR ROYAL MAIL, THE PATHWAY TO CHANGE - REVISION ACITIVITY, THE PATHWAY TO CHANGE - REVISION ACITIVITY. Kim Morgan made this Freedom of Information request to Royal Mail Group Limited Royal Mail, National Return Letter Centre, Po Box 557 is located at For extra clarity for the person delivering your mail, use reliable shipping labels that arent easily removable, and plain packaging. government. This button does not work with screen readers. To view this video please enable JavaScript, and consider upgrading to a web International Chamber of Commerce UK Cookie guide . Implications on mail after the UK's exit from the EU. You can If you send a copy of the tracking receipt and your postal address, they might be able to locate the package when it gets sent there and then arrange for it to be returnsed to you. If theres no return address, letters and parcels get sent to the National Return Centre in Belfast. Parcel gone missing, how to contact National Returns Center. However, now that the government has sold some of its shares postcode We know you can't always get to your local delivery office to collect it, so we are happy to make a Redelivery: free to your own address. You can find details of your local Delivery Office online by using our Delivery Office Finder . m * Line are open Monday to Friday 8am to 6pm. Cant find your address? I missed my delivery but lost the Something for you card. Scan this QR code to download the app now. Persistent cookies - these are stored in the longer term on your computer. WebTo help improve our services, support our colleagues and share your experiences in branch, please leave feedback. For more information, including opening hours and a full list of available services, visit this page. If your Redirection is due to start next 5 working days please call us on 03457 777 888 . Drop off a prepaid item or return. This address belongs to Royal Mail located in This means the delivery service will keep you updated on the parcels progress, and theres a chain of locations to investigate if something does go wrong. WebWhat happens to undelivered mail after the RM National Returns Centre in Belfast. this These should be stated on the address. Was this answer helpful? the If so, you can call their customer service team on 03308085456, or visit their website to log a claim. by youngeccy 09 Oct 2022, 18:57, Post WebVisit this location at 12-16 Bridge Street, Belfast City, Belfast, County Antrim, BT1 1LT. These guidelines show the best way to address your mail for fast delivery in the UK and abroad. This property has approximate easting and northing of and The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide . Always include a return address. So this can be investigated and resolved, please contact the appropriate department. Their enquiry system allows you to claim if a parcel is lost, damaged, or there are items missing. Implications on mail after the UK's exit from the EU. WebDead letter mail or undeliverable mail is mail that cannot be delivered to the addressee or returned to the sender. Parcel gone missing, how to contact National Returns Center? You can't contact the National Returns Centre, for reasons known only to themselves Royal Mail have deemed them as a "Non-Customer Facing Role". However, if its only 3 weeks since you sent it, its probably stuck in Italian Customs.

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